G-Collections online shop FAQ
What is G-Collections?
Established in 2002, G-Collections is a leading brand in adult dating sim games, with over 30 games published to date. The G-Collections.com website is the official online shop for the G-Collections brand, as well as serving as the download portal for digital purchases of G-Collections and other titles (available via http://support.g-collections.com/ ).
What are "dating sim" games?
Dating simulation games (also known as bishoujo or "pretty girl" games) have a history in Japan going back to the first personal computers. The player controls the protagonist, making choices throughout the game that help him develop relationships with each of the diverse cast of heroines, ultimately leading to intimate scenes of love and sex. With multiple endings, varying play styles from RPG to strategic combat, and amazing stories from Japan's top writers - not to mention erotic exploration of the sexiest and most lovable anime-inspired heroines around - it's a genre with a lot of depth that G-Collections is happy to bring to fans around the world!
What language are G-Collections games?
All text in G-Collections games is fully translated into English, while the hours of high quality voice recording from the original Japanese audio track are preserved for your listening pleasure.
Are your games uncensored?
All G-Collections games feature fully uncensored adult imagery, presenting for the first time the artist's original conception of the work free of the mosiac censorship present in the Japanese release. Please note that a handful of early titles may retain censorship in scenes where the original uncensored images have been lost.
How do pre-orders work?
Placing a pre-order at G-Collections will guarantee you a copy of the first pressing of a game upon release. Every effort is made to ensure priority shipping order for our pre-order customers, however given uncertain development cycles issues of address and payment change occasionally arise that require revision for order processing to be successfully completed.
Where is my download order?
To protect our customers from credit card fraud download orders are processed manually. Processing typically occurs within 24 hours of the placement of your order, at which time your download code will be emailed to you with further instructions on how to download and play your game. Orders placed after 6:00 PM on Friday evenings (Tokyo Standard Time) will be fulfilled the following Monday.
I have a question that isn't addressed here!
Our support staff are happy to answer your questions! They can be reached via our unified support center at http://help.jlist.com, or via email at support[at]g-collections.com.